You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
In order to exercise your right of withdrawal, you must contact us (Coopérative Chocotogo, Rue Baptiste, B.P 486 Kpalimé, Togo, Tel.: +228 92 64 157 / +228 99 89 50 53 E-mail: email@example.com or Europe Representation: U. Tams, Westring 273, D 24116 Kiel, firstname.lastname@example.org, +49 171 265 5482) by means of a clear statement (e.g. a letter sent by post or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you withdraw from this contract, we will provide you with all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from your being offered a type of delivery other than the cheapest one offered by us. standard delivery) without delay and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; under no circumstances will you be charged any fees for this repayment.
We pick up the goods.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, characteristics and functioning of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer. foods are generally excluded from return.
For example, to view PDF files, you need the free Acrobat Reader. The Acrobat Reader can be obtained free of charge on the Adobe website.
To view PDF files, you need, for example, the free Acrobat Reader. The Acrobat Reader is available as a free download on the website of Adobe. download Acrobat Reader